Williamsburg Inn, an official Colonial Williamsburg Hotel

My wife and I have greatly enjoyed the Inn multiple times per year for several years. A lot of great points made by many reviews that we would agree with completely. However, a key amenity that was a routine part of our overall experience was breakfast served in our room. It was a fantastic breakfast to start the day off right. Without notice, the Inn stopped all room service in the fall of 2025. Due to health concerns, we do not dine in indoor resturants. The sudden loss of an expected service created some challenge for us. The GM informed us in October that something was going to be rolled out "soon" to replace the in-room dining service. Trusting the General Manager (Ms. Rodriguez), we returned for an end of December visit which revealed that the Inn still has no room service. Another example of increasing costs and amenity reduction. For a "luxury" Inn, with an extra "resort" fee to boot (?), the lack of such a basic service is surprising. By the way, there are not a lot of breakfast options nearby. We'll be back, but the Inn has lost some of its lustre. And we'll be bringing our own breakfast. Small footnote: other areas appear to be slipping as well...getting a consistent answer to a question can be challenging, particularly from housekeeping, reservations and billing staff.

We did not stay at the inn but at one of the properties they manage on the main street of the reconstructed Colonial Williamsburg. The location was great. The rooms were alright. Thankfully, not an attempt at an authentic bedroom. The beds were comfortable, the blankets scarce and the hot water uneven. The maintenance was not especially great but housekeeping did a good job and the room was clean. The maids ignored my do not disturb sign and there is no safe in the room. The Inn itself is beautiful and we had breakfast there twice. The food was very good and the service was wonderful. Definitely 5 stars there. We learned that arranging our tickets for events and sights in town through the hotel.was the best option for guests.

We enjoyed your beautiful inn so much that we stayed an extra night. Our room was so lovely and everyone was superb; Tim at registration, Angel at the bar and dining room, George and the other bellmen and my precious housekeeper We loved the treats at night. We certainly enjoyed sitting by the fireplaces in the lovely lobby. Thank you for such an enjoyable four nights.